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CALIFORNIA SAN FRANCISCO MANDARIN ORIENTAL HOTEL
The Mandarin Oriental occupies the top eleven floors of the city’s third tallest skyscraper, located in the financial district. In the picture, it is the building on the left, poking through the top of one of San Francisco’s famous fogs. This means that all its bedrooms command fascinating panoramas. But by far the best cityscape is to be obtained from those apartments, in which I like to stay, designated ‘Mandarin King – Golden Gate Bridge View’ ($820 a night for two, breakfast extra). The name reveals part of what can be seen, but there is much more: the island of Alcatraz, the Coit Tower, the sweep of the Bay, the distant hills beyond, Chinatown, the gothic Grace Cathedral on top of Nob Hill, the modernist Catholic cathedral – in It is entirely typical of the attention to detail at the Mandarin under the leadership of its splendid General Manager, Salvador Abaunza (pictured), that the rooms are equipped with pairs of Bushnell binoculars, so that guests can look at any of these wonders in greater detail. I did just that on my recent visit – excited, as usual, to have my very own viewing platform above this magical city. I was in room 3904 on the 39 th floor – to which I had zoomed in one of the express lifts. Since my last visit, all the bedrooms have been redecorated and furnished anew. They were jolly comfortable before: now they are superbly stylish as well. As soon as my brogues touched the hallway’s polished wooden floor I felt at home. Before me were the mirrored doors of the fitted wardrobes, with my safe, my iron and my ironing board – all highly useful to this traveller – within. Then I turned left into the large bedroom and, once I had acclimatized myself to that view through the three plate glass windows, I began to appreciate the colour scheme of red, black and gold. This décor was both warm and sophisticated. It was clever, too. Only when night fell did I appreciate the oval of tiny lights in the headboard of the bed, which mimicked the city lights far below.
Lowering myself into a warm bath is always a pleasure. At the Mandarin Oriental in San Francisco, it verged on ecstasy. For one whole wall of my bathroom was plate glass and through it was the same glorious panorama. To lie in the cleansing waters, surrounded by beige and brown marble and assisted by Molton Brown toiletries, and to be captivated by the endlessly fascinating scene before me was sheer joy. It was a privilege to bathe in such a manner.
I now hurry to correct a serious omission. I have made no mention of the members of staff. They are plentiful, courteous and efficient. It makes a difference when people are really keen to help and when they take the trouble to use one’s name. From the moment I arrived in my taxi until the time I climbed into another taxi to leave, I received exemplary service from every member of staff I encountered at the Mandarin Oriental. And so to dinner. Silks Restaurant is on the second floor and inhabits a chamber reached through red curtains. I liked this touch of theatricality, for every good meal should have a bit of theatre. Warm colours, soft lighting and some clever decorative features (like the hand-painted silk chandeliers) create the atmosphere of an exclusive private club. High quality is all around – in the substantial armchairs, the white damask napery, the good glassware (Spiegelau) and the solicitous service (napkins are replaced). My friendly waitress, Miriam Sweeney, wore a colourful silk waistcoat. Mark Jenquine, the Assistant Restaurant Manager, presided over the room with some aplomb.
A salad of peppers, with wild rocket and rice, hearts of palm, yoghurt purée and wild rice foam was intelligently complex and superbly executed, producing a captivating explosion of tastes in my mouth. Poached foie gras (which had then been seared) was served with unagi (a fresh water eel), mango custard, rhubarb marmalade and caramelized mango. Here my palate became rather confused with the combination of flavours. Each element was certainly expertly prepared, but the whole was less than the sum of its parts. Then I reached the star of the evening: the Snake River Kobe beef – strip loin and braised rib. This was simply gorgeous, full of flavour and as tender as could be. It came with asparagus, mushrooms and potato purée. This last was full of smokiness, a smokiness which obscured the wonderful taste of the beef. I put this point to the Chef, but he would not concede the point, defending his smokiness. I hope he will reconsider, because then this dish will be one of the great dishes of San Francisco. I concluded with a marvellously indulgent (and well executed) huckleberry soufflé with orange crème Anglaise. This was a fine meal.
Those of you, who – like me – prefer to do your walking later in the day, will be relieved to hear that at breakfast there is no buffet. This is also served in Silks – subtly changed by the installation of different shades on the wall lights and the provision of yellow tablecloths. I ordered cornflakes, crispy bacon, sliced melon and Earl Grey tea, and consumed them in a leisurely fashion to the sound of canned Mozart. If I ever again meet a man who does not like my favourite city, I will send him to the Mandarin Oriental. For I defy anyone to stay at this magnificent hotel and not to have a favourable view of San Francisco – in both senses.
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ADDRESSES MANDARIN ORIENTAL HOTEL
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© Francis Bown 2003